Check-in & Check-out Times:
- Check-In: No earlier than 3:00 PM on check-in day.
- Check-Out: No later than 11:00 AM on check-out day.
Booking:
Q: How much is the deposit?
A: 25% deposit is required to secure the reservation.
Q: When do I make the final payment?
A: The remaining 75% balance is due 30 days prior to check in. We will email you an invoice prior to the due date.
Q: Do you take credit cards?
A: We accept all major credit cards.
House Rules:
- This is a strictly non-smoking home. No smoking (or vaping) inside the condo or on the lanai (balcony). There are designated approved smoking areas throughout the Islander property.
- Minimum renter age is 18.
- Stays of 10 nights and longer require an additional mid-stay clean at $115 for every 10 nights. An additional payment will be added after booking.
- No parties or events in the condo or on the Islander property. Gatherings of non-guests in our condo are prohibited.
- Maximum occupancy is 2 guests for our condos. The total number includes infants or children. (example: 1 adult and 1 infant = our max of 2 guests )
- No animals inside the condo.
- An initial set of starter essentials (shampoo, trash bags, toilet tissue, etc.) is provided for your arrival. There are no refills or supply replenishment during your stay.
- We do not have daily housekeeping or maid service. Should you wish to receive a mid-stay clean, we can schedule it for you prior to your arrival.
Cancellation Policy:
- 60 days or more prior to arrival date: 100% refund for cancellations or reservation date changes.
- Less than 60 days prior to arrival date: No refund for changes or cancellations.
- Arrival date = 3:00pm Kauai time the date of your check in.
About Our Condo:
Q: Do I have to clean the property before we leave?
A: There is need to clean the property. We have a professional housekeeping service that will clean the condo upon your departure.
Q: What should I pack?
A: You don’t need to pack much for your Kauai vacation. All dress on Kauai is casual. Bring cotton shorts, t-shirts, sandals, tennis shoes or hiking shoes, a light sweater or sweatshirt during winter, and a couple of bathing suits.
Grocery stores carry small supplies of anything you may need. Island Country Markets at the Coconut Marketplace is a 1-minute walk from our parking lot. Safeway is within a mile from the condo.
Q: Do you have a blender or toaster oven?
A: We have a blender and toaster oven. Our condo is also stocked with silverware and other essentials.
Q: Are there bath and beach towels?
A: We provide a full set of bath, face and hand towels. We also provide beach towels. We have a convenient drying rack on the lanai that you can use to dry your swimsuits and beach towels.
Q: How about any items for enjoying the beach and the nearby hikes?
A: We have a full assortment of beach items including beach chairs, a cooler, sun umbrella, and beach mats. We have hiking poles for you to borrow that we love to take when hiking the nearby Kuilau Ridge trail and the amazing North and South Shore hikes. We also have binoculars for you to use to spot dolphins and whales (in season) from our lanai.
Q: Do you provide any starter packs or supplies?
A: We provide a coffee starter pack with creamer and sugar for you to enjoy. In the bathroom we provide a starter set of shampoo, conditioner, body lotion, soap and toilet paper. Please note that supplies are not refilled.
Q: Are cleaning supplies included?
A: We provide dish soap and a sponge in the kitchen.
Q: Do you have books and games?
A: We have several guidebooks in the condo that are great references for fun activities on the island.
Q: What size is the bed and how many pillows are there?
A: The bed is a comfortable King size bed. There are 4 sleeping pillows on the bed.
Q: Do your mattresses have hypo-allergenic covers?
A: Yes, the mattress has a hypo-allergenic and waterproof cover.
Facilities and Features
Q: Is there a pool or hot tub?
A: We have a pool right next to the condo and a jetted hot tub as well. There are pool loungers and two cabana areas next to the pool where you can lay down in the shade and read a book or take a nap. The Sand Bar is our beloved tiki pool bar with happy hour daily from 4:00-6:00 PM. The pool is open until 10:00 PM.
Q: How about a bbq grill?
A: There are 3 gas grills next to the pool. We have bbq equipment in the condo under the sink for you to use.
The Local Area
Q: How far is the nearest supermarket?
A: Island Country Markets at the Coconut Marketplace is a 1-minute walk from our parking lot. Safeway is within a mile from the condo.
Q: How far is the closest restaurant?
A: The Sleeping Giant Grill is right next door. They have amazing ahi wraps! Lava Lava is also next door and offers “toes in the sand” dining and live music! The Hukilau Lanai is a 3-minute walk from the condo and is great for a romantic dinner spot (reservations recommended).
Q: Is there any good hiking in the area?
A: We have amazing hiking just 15 minutes’ drive from the condo. Our favorite local hike is the Kuilau trail. It is easy/moderate in difficulty. You will see ocean views, and maybe even waterfalls in the distinct mountains. Sleeping Giant is also another nice hike in the area. We have a guidebook in the condo dedicated to Kauai hikes.